Privacy Policy
Grow Folk (growfolk.co.za) respects your privacy and is committed to protecting your personal information in line with South Africa’s Protection of Personal Information Act (POPIA). This policy explains what we collect, why, and your rights.
Information we collect
Name, billing and shipping address, email, phone number, and order details you provide at checkout or account registration; plus technical data (IP address, browser, pages visited) collected automatically via cookies and analytics.
How we use your information
To process and deliver orders, take payment, provide customer support, send order updates, comply with legal obligations, and (with your consent) send marketing communications you can opt out of at any time.
Sharing with third parties
We share data only as needed to run the store: payment gateways (Ozow, Paystack, Peach Payments, iKhokha, Payflex), couriers for delivery, and service providers bound to protect your data. We do not sell your personal information.
Cookies
We use cookies for cart functionality, site performance, and analytics. You can disable cookies in your browser, though some features may not work.
Data security and retention
We apply reasonable safeguards to protect your data and retain it only as long as needed for orders, legal, and accounting purposes.
Your rights (POPIA)
You may request access to, correction of, or deletion of your personal information, and object to its processing. Contact us to exercise these rights.
Contact
Grow Folk, 2 Kloof Street, Montagu, 6720, South Africa. Email: [email protected]